Business IT Support | Whiteley & Hampshire
IT Support
Hampshire
Business IT support in Hampshire from our local Whiteley team. We manage your helpdesk, security and Microsoft 365, giving your staff one team to call.
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Small business IT support from a local company, without the jargon
We provide managed IT support and business IT support from our office on Solent Business Park in Whiteley. Our engineers run your helpdesk, monitor devices and servers, patch systems and manage Microsoft 365. When remote support is not enough, we come to you.
Many clients have no full-time IT person and need dependable outsourced support. Others switch after slow responses from their previous provider. You get a named engineer who knows your setup and a local team when you call.
- IT helpdesk support by phone, email and remote session
- 24/7 monitoring of laptops, servers and network kit
- Security updates and patching, tested before they go live
- Microsoft 365 setup, licences and user changes
- Backup checks and disaster recovery testing
- On-site visits across Hampshire when remote support won't do
Our IT support services
Business IT support services from one local partner
One team for your laptops, security, Microsoft 365, connectivity and phone systems.
Managed IT Support
Helpdesk support, 24/7 monitoring and on-site visits for a fixed monthly fee, covering your users and business devices.
Learn more →Managed Cyber Security
Firewalls, endpoint protection, email filtering and phishing training help protect your business while we monitor for security threats.
Learn more →Cyber Essentials
We check your systems, address security gaps and guide you through Cyber Essentials and Cyber Essentials Plus certification.
Learn more →Microsoft 365
Email, Teams, SharePoint and OneDrive configured for your business, with MFA enabled and licences matched to your needs.
Learn more →Backup & Continuity
Daily backups protect your files, Microsoft 365 data and servers, with test restores used to confirm recovery works.
Learn more →IT Consulting
Practical planning for office moves, new systems, cloud migrations and hardware refreshes, with costs set out before you commit.
Learn more →Business Connectivity
Business broadband, leased lines, mobile internet and guest WiFi for reliable connectivity across your office.
Learn more →Phones & Teams Calling
Cloud phone systems, Microsoft Teams calling and contact centre tools for staff working in the office or remotely.
Learn more →
Why local IT support matters
Local IT support built around Hampshire
Hampshire businesses work across sectors where reliable technology matters every day. Marine engineers and freight forwarders work around the Port of Southampton. Aerospace and defence suppliers cluster around Farnborough. Law firms and accountants fill Winchester. Growing tech companies lease space on Basing View. Many suppliers also face customer requirements such as Cyber Essentials.
Our engineers are based on Solent Business Park in Whiteley and support businesses in Fareham and across the county. The M27, M3 and A31 help us reach customers when an issue needs someone on site.
North Hampshire and the M3
Aldershot, Farnborough, Fleet, Basingstoke, Hook, Andover. Business parks: Cody Technology Park, Farnborough Aerospace Centre, Basing View, Chineham Business Park.
Mid Hampshire and the A31
Winchester, Alton, Petersfield, Farnham (Surrey border), Romsey.
South Hampshire and the M27
Southampton, Eastleigh, Fareham, Portsmouth, Havant, Whiteley. Business parks: Southampton Science Park, Solent Business Park, Segensworth, Lakeside North Harbour.
With local IT support you get:
- Engineers who come on site when remote support won't fix it
- One named contact who knows your systems and your staff
- Help with supply-chain demands like Cyber Essentials
- Support for staff working from home, the office or a client site
- Plain advice on what to fix now and what can wait
What clients say
Trusted by Hampshire businesses
★★★★★"I highly recommend Luke and his team for IT support. They are always friendly and quick to resolve any issues and have helped me with everything from installing software to setting up my office network."
★★★★★"I cannot recommend Hampshire IT Support enough. Their team of experts is incredibly knowledgeable and responsive to our needs. They are always available to help us when we need it."
★★★★★"Hampshire IT support came through in my time of need. Couldn't have started my small streaming community without their knowledge and support, my growing OSRS community and myself are thankful."
Switching IT company is simple
Switch IT provider in 4 simple steps
IT support for small business does not need a long setup process. Most clients go live within a few weeks.
Free IT review
We visit or call to review your devices, network, security and Microsoft 365. We also ask what keeps causing problems.
Clear proposal
You receive a written plan with a fixed monthly price, what is covered and which issues we recommend fixing first.
Smooth handover
We collect passwords and documentation from your old provider, install our monitoring tools and introduce our support process to your team.
Ongoing support
Your staff contact one support team. We review your IT regularly and plan upgrades before ageing equipment becomes a problem.
Business IT support plans
Choose the right IT support for your business
Choose fully outsourced support or extra help for your in-house IT person. Both plans use the same team and response times.
What is managed IT support?
We become your outsourced IT department. Our team handles support calls, monitoring, patching, security, backups and Microsoft 365. You pay one fixed monthly fee per user.
Best for
- Businesses with no in-house IT staff
- Small and medium teams
- Owners who want IT off their to-do list
What is co-managed IT?
You keep your in-house IT person and add our team behind them. We cover helpdesk overflow, absences, security tools and specialist work.
Best for
- Businesses with one or two IT staff
- Companies growing faster than their IT team
- Firms that need cover for projects or out-of-hours
Frequently asked questions
IT support in Hampshire: your questions answered
How much does business IT support cost in Hampshire?
Business IT support is usually priced per user each month. Your quote depends on users, devices, sites, on-site requirements and security tools. We provide a fixed monthly quote after a free IT review, with no hidden call-out fees.
What do your IT support services include?
Our IT support services include helpdesk support, 24/7 monitoring, security updates, antivirus, email filtering and Microsoft 365 management. We also check backups, provide on-site support and plan hardware replacements.
How quickly does your IT support company respond?
We usually respond within the hour during business hours, Monday to Friday, 9am to 5pm. For urgent issues, such as a server outage or suspected cyber attack, we start work straight away.
Do you provide local and on-site IT support across Hampshire?
Yes, we provide remote and on-site IT support across Hampshire and the Surrey border. We resolve most issues remotely. When you need an engineer in person, our team travels from Whiteley.
Which areas do your IT services in Hampshire cover?
Our IT services cover businesses across Hampshire. We support Aldershot, Farnborough, Fleet, Basingstoke, Andover, Winchester, Alton, Petersfield, Southampton, Eastleigh, Fareham, Portsmouth and Havant. We also cover Farnham and Camberley over the Surrey border.
Do you provide IT support for remote and hybrid workers?
Yes, we support and secure laptops for remote and hybrid workers. We configure Microsoft 365, Teams and multi-factor authentication for users outside the office.
How do I switch to a new IT support company?
We manage the handover from your existing IT support company. Tell us when your current contract ends. We collect documentation, install our tools and brief your staff. We plan the switch so your staff keep working throughout.
Can your IT support team work with our in-house IT person?
Yes, our co-managed IT service works alongside your in-house IT person. We provide extra helpdesk capacity, security tools and specialist support. Your team can then spend more time on projects.
Can you help our business get Cyber Essentials?
Yes, we can help your business prepare for Cyber Essentials certification. We check your systems and address gaps such as MFA and patching. We then guide you through certification. We hold Cyber Essentials ourselves.
How do I choose an IT support company in Hampshire?
Choose an IT support company that gives clear information about response times, named contacts, on-site support and security. Check Google reviews and ask for a written plan with a fixed price before signing.
Do you supply business hardware, broadband and phone lines?
Yes, we supply business hardware, connectivity and phone services. We configure laptops, desktops and network equipment through partners including Dell and Fortinet. We also provide business broadband, leased lines, mobiles and cloud phone systems.
Still have questions? Contact us
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that works?
Book a free IT review with our Whiteley team. We'll tell you what's working, what's at risk and what it costs to fix.