LEASED LINES | HAMPSHIRE
Leased lines in Hampshire
capacity reserved for you
Get dedicated fibre with equal upload and download speeds for your calls, cloud applications and file transfers. We arrange installation and suitable backup.
Get a free IT reviewWHAT IT IS
Dedicated leased lines with equal speeds both ways
A leased line in Hampshire gives your business dedicated fibre with reserved capacity and equal upload and download speeds. From our Whiteley base, we arrange your connection and coordinate installation with the carrier.
Three terms explain what you get. Dedicated means the circuit serves your site. Symmetrical means uploads match downloads. Uncontended means your capacity is reserved, rather than shared with neighbouring businesses.
You may also see this described as dedicated internet access or an ethernet leased line. Look for these terms when comparing dedicated connectivity options.
- Bearer: the physical capacity of the fibre, often 1Gbps or 10Gbps
- Committed rate: the speed you pay to use within that bearer
- Upgrades within the bearer are usually a remote change, with no new dig
COMPARISON
Compare a leased line with business broadband
Both can use fibre. Compare upload speeds, shared capacity and carrier repair commitments to choose the connection your team needs.
Business broadband
Broadband shares capacity between many premises in your area. Download speeds usually far exceed upload, and repair targets tend to be looser. It suits small teams with light upload needs and a tighter budget.
- Speeds can dip at busy times
- Upload much slower than download
- Quick to install where fibre is live
Leased line
A leased line reserves capacity for your site. Speeds match in both directions, and the carrier contract usually sets fix-time and uptime targets. It suits offices where a slow or dead connection stops work.
- Speed holds steady all day
- Equal upload and download
- Longer lead time and higher cost
WHO NEEDS ONE
Would your business benefit from a leased line?
If these describe your business, weigh the cost of dedicated connectivity against the disruption caused by slow connections or downtime.
Multi-site firms
Linking a Basingstoke head office to a Fareham branch works best with steady, symmetrical links at both ends. Shared drives and site-to-site VPNs then stay responsive all day.
Cloud-heavy teams
When your files and business apps live in the cloud, every save travels up your connection. Slow upload makes cloud tools feel broken, and a symmetrical line removes that bottleneck.
VoIP and contact centres
Cloud phone systems need low, steady delay more than raw speed. Calls break up when a shared line gets busy, while a dedicated circuit keeps voice clear all day.
Larger offices
Past a few dozen staff, video meetings, updates and backups collide on broadband. A leased line has room for all of them at once, and capacity can rise as you hire.
Data-heavy work
Engineering firms around Farnborough and logistics operators near the Port of Southampton move large drawings, scans and data files. Equal upload speed shortens file transfers and nightly offsite backups.
Busy guest networks
Hotels, venues and shared workspaces carry many guest devices alongside staff traffic. A leased line gives guest WiFi a reliable backbone, so a busy event does not slow your tills.
INSTALLATION
Plan your leased line installation before you need it
Installation can take weeks or months. Allow time for surveys, permissions and any construction work before your required connection date.
Check and quote
We check fibre routes to your postcode, size the bandwidth you need and quote the options. A survey then confirms the actual route.
Site survey
An engineer walks the route from the street to your comms cupboard, checking ducts, blocked pipes, wall entry points and any private land.
Build work
If the network needs extending, the carrier may add excess construction charges for ducts, poles or digging. Road permits and wayleaves cause most delays.
Go live and test
The carrier fits its terminating equipment. We connect your firewall, set up failover and test both before moving your traffic across.
FIX TIMES AND BACKUP
Repair targets with backup during an outage
Leased line contracts usually include carrier targets for repair times and uptime, often with service credits if targets are missed. Check when the repair clock starts and which conditions apply.
A repair target sets out how quickly the carrier aims to fix a fault. It cannot prevent downtime if a digger cuts the fibre. A backup connection on a different path gives you another route while repairs take place.
We plan backup around how much downtime your business can tolerate. Business broadband or a 4G/5G router suits many offices. A second fibre connection on a separate route is another option where downtime is especially costly.
- Automatic failover on your firewall
- 24/7 monitoring that alerts us when the main line drops
- Mobile backup for rural sites while the fibre build completes
COST FACTORS
Understand your leased line cost
Your location, bandwidth and installation requirements affect the quote. We explain the costs for your site before you decide.
- Distance from your building to the nearest fibre point or exchange
- Any build work needed to reach you, including excess construction charges
- The bandwidth you commit to, and the bearer size behind it
- Contract term, with longer terms usually lowering the monthly charge
- Whether you want a backup line or a fully separate second route
- Your firewall's throughput, since a slow firewall caps a fast line
Frequently asked questions
Leased Lines: your questions answered
What is a leased line?
A leased line is a dedicated fibre connection between your premises and a carrier network. Capacity is reserved for your business, and upload speeds match download speeds. Contracts usually include repair-time and uptime targets. Businesses choose leased lines when unreliable connectivity disrupts calls, cloud applications or file transfers.
How much does a leased line cost?
Leased line cost depends on your postcode, required bandwidth and the work needed to connect your premises. We do not publish a fixed price because each site is different. Share your address and requirements so we can check availability and explain the quoted costs.
How long does leased line installation take in Hampshire?
Installation usually takes weeks or a few months rather than days. Buildings with fibre already installed can be quicker to connect than rural sites needing new ducts. Road permits, landlord consent and survey findings can delay installation. If you are moving offices, order as soon as you know the address.
What are excess construction charges?
Excess construction charges cover additional work needed to reach your building, such as new ducts, poles or digging. The carrier's survey determines whether they apply. We explain the findings and any charges before work starts. You can then approve the costs, change the plan or decline to proceed.
Are leased lines better than full fibre broadband?
Leased lines are better suited to businesses needing dedicated capacity, equal upload and download speeds, and contracted repair-time targets. Full fibre broadband usually costs less, but capacity is shared and upload speeds are often lower. A leased line typically costs more and takes longer to install. Compare those differences against how your team works.
What leased line bandwidth do I need?
You need enough bandwidth for your team's uploads and downloads, including busy periods. Video meetings, cloud files, phone calls and offsite backups all count. We review current usage and hiring plans, then recommend capacity with room to grow. The bearer is the circuit's maximum capacity. Choosing one above your initial speed usually makes later bandwidth increases easier.
What happens if my leased line goes down?
With failover configured, your firewall switches traffic to your backup connection while the carrier repairs the fault. Backup can be broadband, 4G/5G or a second fibre connection. Its capacity determines how much work you can continue. Our 24/7 monitoring alerts us to outages, and we log and chase carrier faults for you. We can include connectivity in your backup and continuity plan.
Can you manage leased lines alongside our IT support?
Yes, we can manage your leased line alongside your managed IT support. We arrange the connection, configure the firewall and set up failover. Call 01252 227232 for help with your connection and IT. We usually respond within the hour, Monday to Friday, 9am to 5pm.
Related services
Support your leased line with the right backup and IT
Get started
Get a leased line quote
for your business address
Call 01252 227232 or send us your postcode and connection requirements. We will check fibre routes, explain costs and quote suitable backup options.