GUEST WIFI | HAMPSHIRE
Guest WiFi in Hampshire
keep guest access separate
Give visitors internet access while keeping your staff systems separate. We plan, install and manage business WiFi for offices, hotels, cafés, gyms and holiday parks.
Get a free IT reviewWHY IT MATTERS
Give visitors guest WiFi. Keep staff systems separate.
We install and manage guest WiFi in Hampshire, keeping visitor access separate from your business WiFi. Sharing your staff password can expose laptops, printers and shared files. A separate guest network lets visitors browse without accessing your business devices.
We use a VLAN to keep guest traffic separate from staff traffic, with firewall rules blocking access to business devices. Client isolation prevents guests from accessing each other's devices. Pair this with managed cyber security to help protect your wider systems.
- Guest and staff traffic on separate VLANs
- Card terminals, CCTV and phones on their own segments
- 24/7 monitoring of access points and firewalls
WHAT YOU GET
Guest WiFi for business, with priority for staff traffic
Limit guest bandwidth, keep guest devices apart and give staff work, calls and card payments priority.
Branded splash page
A captive portal shows your logo, terms of use and sign-in options before anyone browses. Choose click-through, email, SMS code or printed vouchers, then send guests to your website, menu or latest offer.
Content filtering
DNS filtering blocks known malware, phishing and adult sites on the guest network. It protects visitors and lowers the risk of illegal activity on a connection that carries your name. You set how strict it is.
Bandwidth limits
Per-device speed caps and a ceiling for the whole guest network stop one streamer slowing everyone. Quality of service rules put card payments, calls and staff work first.
Session controls
You decide how long a guest stays connected before signing in again. A shop might allow an hour and a hotel a full stay. Short sessions stop idle devices holding capacity at busy times.
Staff WiFi done right
Your team gets an encrypted network with individual sign-in, linked to Microsoft 365 accounts where it suits. When someone leaves, their access goes too, so there is no shared password to change.
Mesh and Wi-Fi 6/6E
We fit Wi-Fi 6 and 6E access points that handle many devices at once. Mesh links cover awkward spots where cabling is impractical. Wi-Fi 6E adds the quieter 6 GHz band for devices that support it.
GDPR AND MARKETING
Collect guest details with a clear marketing choice
If your guest WiFi splash page collects email addresses, UK GDPR applies. You need a clear privacy notice, a lawful basis and a suitable retention period.
Pre-ticked boxes do not provide valid consent. Use a separate, unticked box for marketing consent. Let guests get online without agreeing to marketing.
Email and text marketing must also meet PECR requirements. Where consent is required, collect it before sending marketing. Give recipients an easy way to unsubscribe.
- Separate, unticked marketing opt-in
- Privacy notice linked from the splash page
- A retention period agreed with you
WHO WE HELP
Business WiFi coverage where your guests need it
Your layout, walls and device numbers guide coverage planning, whether you run an office, hotel or caravan park.
Offices and business parks
From Basing View to Cody Technology Park, offices need fast staff WiFi and simple access for visitors and contractors. Meeting rooms need strong signal for video calls and screen sharing.
- Visitor and contractor access
- Separate network for printers and phones
Hotels, B&Bs and holiday parks
Guests expect WiFi in every room, lodge and pitch. Around the New Forest and Test Valley, thick walls and spread-out sites call for outdoor access points and point-to-point links between buildings.
- Weatherproof outdoor access points
- Per-stay vouchers or room sign-in
Cafés, pubs and restaurants
A quick, branded sign-in brings customers back and builds a marketing list with proper consent. Bandwidth caps keep the till and card machine working when every table is full at lunchtime.
- Payment terminals kept on their own network
- Session limits to free up capacity
Gyms and retail
Members and shoppers connect in changing rooms, studios and shop floors where signal often drops. Splash pages can promote classes, offers or your app to people who are already standing in your building.
- Coverage in busy, metal-heavy spaces
- Content filtering for family venues
HOW IT WORKS
WiFi installation, from site survey to setup
Site survey
We walk your building, measure signal and interference, and note walls, glass and metal that block coverage. We also count the devices each area must serve.
Design
We plan access point positions, cable runs and network segments. You approve a plan covering hardware, guest controls and splash page wording before work starts.
Installation
Our engineers fit access points, switches and firewall rules with little disruption. We test coverage room by room and adjust placement where signal is weak.
Ongoing management
We monitor every access point 24/7, apply firmware updates and change settings on request. One number covers WiFi, broadband and IT support.
BEFORE YOU INSTALL
Before WiFi installation, check your line and hardware
Check whether your internet connection, cabling and access points can support your staff and guests.
- Broadband fast enough for staff and guests at peak times
- Managed switches that support VLANs
- A firewall that can separate guest traffic and filter content
- A named owner for access point firmware and password updates
- A privacy notice and separate marketing opt-in on your splash page
Frequently asked questions
Guest WiFi: your questions answered
Is guest WiFi for business safe?
Guest WiFi can be safe when correctly configured and separated from your business network. We use a separate VLAN and firewall rules to block guest access to business devices. Client isolation prevents guests from accessing each other's devices.
What is a guest WiFi captive portal?
A captive portal is the splash page your guests see before accessing the internet. It can display your branding and terms of use. Guests connect by clicking through, entering an email address, using an SMS code or typing a voucher.
Can I use guest WiFi to build a marketing list?
Yes, provided you meet the privacy and marketing rules that apply. For consent-based marketing, use a separate, unticked opt-in box and link to your privacy notice. Let guests connect without opting in. Include an easy unsubscribe option in your marketing messages.
Will guest WiFi slow down my business internet?
Guest WiFi can slow your connection if demand exceeds its capacity. We limit guest bandwidth and prioritise staff work, calls and card payments. If you need more capacity, we can review your business broadband options.
Do I need a site survey before WiFi installation?
Yes, we recommend a site survey when your WiFi installation covers more than a single room. It identifies weak coverage, interference and how many devices each area needs to support. The findings help us plan where to place your access points.
What is the difference between mesh, Wi-Fi 6 and Wi-Fi 6E?
Mesh describes how access points connect, while Wi-Fi 6 and Wi-Fi 6E describe wireless standards. Mesh access points often connect wirelessly. Wi-Fi 6 handles busy networks more efficiently. Wi-Fi 6E adds the 6 GHz band for compatible devices. We recommend options suited to your site and devices.
Do you install Fortinet access points for business WiFi?
Yes, we install Fortinet access points for business WiFi. FortiAP access points can be managed through a FortiGate firewall, bringing WiFi and security settings together. We also install other business-grade hardware where suitable. Add managed IT support for ongoing help with your business IT.
Where do you provide guest WiFi installation in Hampshire?
We install and support guest WiFi across Hampshire, including offices, hospitality venues and rural sites. Areas include Aldershot, Farnborough, Fleet, Basingstoke, Winchester, Andover, Southampton, Fareham, Portsmouth and Havant. We also cover Farnham, Camberley, the Test Valley and the New Forest.
Related services
Pair your guest WiFi with the right business connection
Get started
Discuss WiFi for
your guests and staff
Call 01252 227232 or email hello@hampshireitsupport.uk to discuss your venue and WiFi needs. We usually respond within the hour, Monday to Friday, 9am to 5pm.